Customer Care Support:

You can find all the details about customer care support here. If you need further assistance or information that's not listed, don't hesitate to reach out to us at support@angeljackets.com.

In-transit Delay:

If your product hasn’t arrived or tracking updates are missing, contact us via chat or email us for prompt resolution. Our dedication to transparent communication and seamless delivery ensures a positive experience.

30-Day Limit (Return & Exchange Policy):

If you need to return or exchange your purchase, you have a full 30 days from the delivery date. Please go through our Return Dashboard to initiate the return or exchange process.

Color Resolution: 

The colors of the original product may slightly vary from what you see on your screen due to photographic lighting and different screen calibrations. For the most accurate view, we recommend checking it in natural light.

Order Cancelation:

If you decide to cancel your order, simply contact us via chat or email us right away and we are able to cancel the order if not shipped.

Postage & Packaging:

We offer free shipping on all orders to your doorstep! In case of return, we will provide postage label to the buyer. This is only for our US customers. 

Return Tracking Process:

To help us process your return as quickly as possible, please let us know via chat or email us once you’ve returned your item. This allows us to expedite the return or exchange with our warehouse team.

Damaged/Defective/Wrong item on arrival:

Contact support within 48-72 hours with photos. We cover return shipping and offer a replacement, repair, or full refund.

Discount Codes: 

Discount / Coupon codes are limited to one per order, cannot be combined, and hold no cash value. They do not apply to past purchases or certain sale items, and terms may be withdrawn at any time

Care Guidance:

Leather/genuine-material care instructions are provided to preserve the product and keep the warranty valid. Please follow those instructions.

Learn more on how to maintain your leather.