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Easy Exchanges with Expert Fitting Help:

Streamline your exchange process into a seamless and satisfying journey If the jacket's fit doesn't meet your expectations.. Our dedicated fitting experts are here to provide you guidance on achieving the perfect fit, to ensure your satisfaction.

Our Return Policy

We're dedicated to offering our customers the trendiest, most innovative, and flawless products. Nevertheless, if the item didn’t meet your expectations upon arrival or doesn't fit as it should, you have 30 days from the date of delivery to begin the return or exchange process through our dedicated portalsl.

Note:

Before you begin the return procedure, make sure the product is unworn, must be in its original condition, and has all its tags still intact. Our team in charge of handling returns will review the item before approving it for a refund or for exchange. (Please note that the items with signs of use or damage are not eligible for refund or exchange).

Report:

If you come across any discrepancies, defect, or damage that could have happened during the delivery, please update us within 3 days with pictures proof so we can address the issue. Make sure to update us within the given timeframe, we won't be able to assist later than.

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Introducing Angel Pay:

Feel the convenience and flexibility of Angel Pay, our special store credit option that lets you return items easily to shop more at Angel Jackets!

Perks of Angel Pay:

  • Receive an additional £15 credit as a reward instantly, making your shopping experience even more delightful.
  • Apply your credit towards any product at any time.
  • Angel Pay credit has no expiry date, avail it with confidence

How to Apply for Angel Pay?

To avail the benefits of our store credit,Initiate your application using our Return Request Portal to initiate your application for Angel Pay credit

Things To Remember For Angel Pay:

  • Use the same email address as your previous order when applying on any item at the checkout page.
  • The store credit will be subtracted from the total purchase amount.
  • If total bill is more than your store credit, you can cover the extra amount with other accepted payment methods.

Note: Store Credit cannot be changed to cash or refund to cards. It can only be utilized for purchasing items from us

Size Matters: Why You Should Check Our Size Chart?

Before making a purchase, we strongly recommend checking our size chart to make sure you get the right size. If you are confused about selecting the appropriate size, we offer free concierge services pre-sale and after-sale to ensure the perfect fit for our customers

To connect with our fitting experts, simply send us an email at support@angeljackets.com or leave a message on our messenger Contact Us page with your measurements.

Color

Remember, the color of the actual product may slightly differ due to differences in screen resolutions.

Collaboration:

If you like to review, or promote us on YouTube, blog site or any social channel with good number of visitors, please contact us at partnership@angeljackets.com with subject line "collaboration." or messenger talk to support

Cancellation of Order

Customers can request the cancellation of an order within 24 hours if their item has not been shipped. If your order is shipped, no cancellation requests shall be entertained.

Postage and Packaging:

We offer free shipping at our own cost. We do not offer prepaid shipping labels or postages to customers who are willing to return their products.

Easy Returns:

If you're still considering returning the item, our dedicated return portal is designed to simplify the process. Your satisfaction is our priority, and we're committed to making it easy for you.



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